Refund Policy

At Attica 4x4, we strive to ensure customer satisfaction with our products. However, we understand that there may be instances where a refund is necessary. Please review our refund policy carefully before making a purchase.

Eligibility for Refund:

  • Refund requests must be made within 30 days of the purchase date.
  • To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when it was received.

Restocking Fee:

  • A 20% restocking fee will be applied to all eligible refunds. This fee is deducted from the original purchase amount.
  • The restocking fee is necessary to cover the costs associated with processing returns, inspecting and restocking products, and other administrative expenses.

Damaged Goods:

  • We do not accept returns on damaged goods. If the item you received is defective or damaged, please contact our customer service within 3 business days of receiving the product. We will be happy to assist you with a replacement or alternative solution.

Refund Process:

  1. Contact our customer service team at +1 626-369-2121 to initiate the refund process. Please provide your order number and a brief explanation of the reason for the return.
  2. Once your return is approved, you will receive instructions on how to return the item.
  3. Pack the item securely in its original packaging, including all accessories and documentation.
  4. Ship the item to the address provided by our customer service team.
  5. Once we receive and inspect the returned item, we will process the refund, deducting the applicable restocking fee.

Refund Timeline:

  • Refunds will be processed within 5 business days of receiving the returned item.
  • Please note that it may take additional time for your bank or credit card company to process the refund and reflect it in your account.

Contact Information:

  • If you have any questions or concerns regarding our refund policy, please contact our customer service team at +1 626-369-2121.

Attica 4x4
13942 Valley Blvd.
City of Industry, CA, 91746
+1 626-369-2121